How it works
How Go car rentals work
Search by location and dates, choose the exact car you want, and pick it up or request delivery.
The Go rental process
Search by location and dates
Enter your city, airport, pickup, and return dates.
Choose the exact car
Browse real vehicles with photos, features, and pricing.
Select pickup or delivery
Airport, local lot, hotel, or address — where offered.
Review pricing and protection
See rates, fees, mileage, and protection options before paying.
Confirm your trip
Book with confidence — final total shown before confirmation.
Pick up, unlock, and drive
Follow pickup instructions and enjoy your trip.
Booking details
Exact vehicle selection. Every listing shows the specific car — make, model, photos, and features.
Availability by date. Search with your pickup and return dates to see what is open.
Pickup windows and delivery. Options vary by city and vehicle. Airport pickup, local lots, and delivery may be available.
Longer trips. Select a 30+ day trip length when searching to see extended-stay options where available.
What you need to rent
Valid driver's license
A current license in good standing is required.
Payment method
A valid card or approved payment method for the rental.
Minimum age
Age requirements vary by vehicle and location. Shown at checkout.
Insurance / protection
Protection options will be shown during booking.
Identity verification
Verification steps may be required before pickup.
Pickup and delivery options
Local pickup
Meet at a designated pickup location near you.
Airport pickup
Arrive and get your car near major airports.
Delivery to address
Have the vehicle brought to your home or office.
Hotel delivery
Start your trip from the hotel lobby or valet area.
Custom delivery zones
Delivery availability varies by city and vehicle.
Pricing transparency
- Daily or monthly rate based on trip length
- Trip length and calendar pricing
- Delivery fee when applicable
- Protection plan options
- Taxes and local fees
- Promo codes where eligible
- Final total before confirmation
Support when you need it
Before your trip
Questions about vehicle, pickup, or changes to your booking.
During your trip
Roadside help and trip support when you need it.
After your trip
Returns, receipts, and follow-up on any issues.
Emergencies
Emergency contact details provided after booking.